CoachIQ supports in-app messages, SMS, and announcements delivered as email plus in-app alerts. Email is not a direct 1:1 messaging channel.
Inbox & Messaging
Every client conversation, one inbox.
Stop running comms across iMessage, email, Instagram DMs, and group chats. CoachIQ unifies in-app messages, SMS, and announcements - with forms, schedulers, and products attachable directly to every message.
The problem
Communication shouldn't live in five different apps.
Scattered across apps
Messages, email, and DMs sit in different places, so nobody knows what was sent.
Group chats for team communication
One athlete misses a critical message, and the blame rolls back to you.
No proof of communication
Disputes happen without a clear record of what was actually sent.
Links take too many steps
Copy, paste, switch app, send - every booking link becomes extra work.
Channels
Three channels, picked for the moment.
In-app messages
Personal, ongoing communication - session feedback, training notes, and 1:1 conversations.
SMS
Urgent updates, last-minute schedule changes, and reaching parents on the phone.
Announcements
Broadcast to all clients or tagged groups for schedule changes, closures, and program launches.
Email is not a direct 1:1 messaging channel in CoachIQ - it carries announcement broadcasts and reply threads.
Attach anything
Messages that do more than say "hey."
Drop any CoachIQ object directly into a conversation - no copy-paste, no broken links.
Forms
Send an intake form, waiver, or survey to an athlete or group.
Schedulers
Drop a booking link into the message so athletes book without leaving the thread.
Products
Sell a session, package, or subscription inside a message.
Media
Send video, images, or instructional content directly.
Groups & tags
One message. The right group.
Send to individuals, tagged groups, or filter by role. One message goes to exactly the right people.
Elite Program - 18 athletes
Choose the group, attach what they need, and keep the conversation tied to the roster.
Elite Program
Trial Athletes
Parents
Admin
Customer
Athlete
Email campaigns
Send email campaigns from inside CoachIQ.
Create email marketing campaigns inside CoachIQ instead of exporting your roster to a separate tool. Keep campaign copy, templates, and reporting in the same system you use for your clients.
Messaging questions, answered.
Yes - send by tag, by role, or to selected individuals.
Yes - attach schedulers, forms, products, or media directly to a message.
No. In-app and SMS messages cannot be deleted once sent.
Yes - CoachIQ supports email marketing from inside the platform.
Ready when you are
Stop running your business out of three inboxes.
In-app, SMS, and announcements - with forms, schedulers, and products attachable to any message.
