Payments & Billing

Get paid reliably. Stop chasing payments.

Stripe-powered processing in every part of CoachIQ. Sell sessions, packages, subscriptions, and access codes - payment at booking, full or partial refunds, no platform markup.

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The problem

Money shouldn't be the thing that breaks first.

Venmo + Stripe + invoices

Money lands in three places, none of which reconcile to your bookings.

Failed renewals you don't see

A card expired three weeks ago, the membership lapsed, and you didn't know.

Chasing payments

Awkward DMs every week to collect on sessions you already coached.

No payment at booking

An athlete flakes; you lose the hour with nothing to show.

Product types

Sell coaching the way coaches actually sell it.

One-time

Single sessions, workshops, and camps - immediate access on purchase.

Subscription

Recurring monthly billing for memberships and recurring credit deliveries.

Access code

Code-based redemption for partnerships, gift codes, and promo campaigns.

Products stay hidden until you attach them to a scheduler, form, or program - or share a direct link.

One catalog, every surface

One product catalog. Sell it anywhere.

Schedulers

Athletes pay when they book.

Forms

Registration fees and intake-with-payment.

Programs

Lock content behind a one-time or subscription product.

Recurring revenue

Memberships that handle themselves.

  • Monthly recurring billing via Stripe
  • Credit issuance per cycle - e.g. 5 credits monthly on a $250 plan
  • Dashboard for active members, renewals, churn
  • Upgrade / downgrade between tiers
  • Grandfather pricing on legacy rates
CoachIQ subscriptions dashboard
Edge cases, handled

The money moments that usually slip through.

Failed payments

When a card fails, CoachIQ flags it. Stripe auto-retries failed subscription charges, and you can nudge athletes to update their method.

Refunds

Full or partial, from CoachIQ or Stripe. Funds return in 5-10 business days. Stripe keeps the original processing fee, even on a full refund.

Honest processing

No markup. No surprises.

CoachIQ runs on Stripe - you pay Stripe's standard rate and nothing more.

A $100 charge$100.00What the athlete pays
Stripe fee - 2.9% + $0.30$3.20US standard rate
CoachIQ fee$0.00No platform markup
You keep$96.80Absorb it or pass it on

First Stripe payout takes 7-10 business days; after that, payouts deposit to your bank on a daily or weekly rolling basis.

Example at US rates. You choose to absorb fees or pass them to athletes and families per product.

More capabilities

The rest of what coaches ask for.

Coupons & codes

Percentage, fixed, or 100%-off with limits and expirations.

Guest checkout

Pay without an account - best for one-time buys.

Terms & waivers

Require acceptance at checkout.

Revenue sharing

Route a product's revenue to another org's Stripe.

International

Any currency Stripe supports, 40+ countries.

Reconciliation

Stripe CoachIQ matching built in.

Already on Stripe?

Already on Stripe through another platform? Bring it over.

Disconnect Stripe from your current platform and connect it to CoachIQ. Payment history, customer records, and payout settings carry over - you keep your data.

FAQ

Payments questions, answered.

Stripe's standard rate - 2.9% + $0.30 per successful transaction at US rates. CoachIQ adds no markup. You can absorb fees or pass them to athletes and families.

Your first payout takes 7-10 business days; after that, payouts roll daily or weekly to your bank.

Credit cards, debit cards, and digital wallets via Stripe - supported across 40+ countries.

Full or partial refunds from Payments Transactions in CoachIQ, or your Stripe dashboard. Funds settle in 5-10 business days. Stripe doesn't refund the original processing fee.

Yes - basic revenue sharing routes 100% of a product's revenue to another CoachIQ org's Stripe account. Contact support to enable.

Yes - enable guest checkout on a product. Athletes enter only an email and payment info.

Yes - enable "Require Agreement to Terms" in the product's advanced settings.

Ready when you are

Get paid like a real business.

Packages, subscriptions, refunds, failed-payment recovery, and honest Stripe pricing - built in.

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