Customer Story · Soccer · Training Facility · Nashville
Turning a clear soccer methodology into a connected family experience.
Futbol Factory is a Nashville-area soccer training organization founded by John Jeffus and Regan Nolan. CoachIQ supports the business layer around its technical-development model, helping families move from discovery and trial interest into organized training without piecing together separate booking, payment, and communication tools.
Coach story
It’s a great resource to have everything all in one place.
John JeffusCoach · Futbol Factory
Read the full testimonial
This is John Jeffus with Futbol Factory in Nashville, Tennessee. CoachIQ has been a real game changer for us using it for our soccer coaching business. It helps us with our communication with parents, our calendars, all of our payments, all of our waivers, and we do online programs with it as well. It’s a great resource to have everything all in one place. The staff at CoachIQ—Russell and all the guys—are super responsive, always there to help you when you have an issue or want anything added. They’re always working to improve it. So if you’re looking for something like that to improve your coaching business, CoachIQ is the way to go.
The challenge
Trial sessions, private and group training, recurring families, and location-specific operations create more than one customer path. Futbol Factory needed those paths to feel consistent instead of asking families to navigate separate scheduling, payment, form, and communication tools.
Connecting trials to training
A training business with trial sessions, multiple training formats, coaches, recurring families, and online touchpoints needs a clear path from interest to participation. CoachIQ connects the public website, scheduling, payments, forms, and communication so families can understand the method and take the next appropriate step.
How the team works today
Futbol Factory designs sessions so every touch has a purpose; its business experience should be equally deliberate. Families can understand the philosophy, claim a trial, find the appropriate training path, and stay connected without the organization rebuilding the process across unrelated tools.
The result
Families can move from trial interest to the appropriate training path with scheduling, payment, forms, and communication in one system. Futbol Factory gains a repeatable customer journey that can support additional locations.
Coach in action
Inside Futbol Factory
A closer look at the coaching, athlete development, and training environment behind the story.
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Ready when you are
Build the business experience around your training method.
CoachIQ helps soccer facilities connect the path from first visit to trial, booking, payment, and ongoing communication.
