Customer Story - Softball and Baseball - Private Training - Springfield, Tennessee
A complete player needs more than reps.
Korey Harris and Beyond The Fence connect an evaluation-first journey with Cross The Seams curriculum, personalized softball and baseball instruction, CTS Membership, athlete access, and family communication. CoachIQ gives parents a clear route from understanding the program to taking the appropriate next step.
The challenge
Beyond The Fence combines evaluations, private instruction, membership access, and ongoing family communication. Before those steps are connected, families must rely on texts and direct messages to understand availability and the right starting point, while the business has to carry scheduling and payment context by hand.
Connecting evaluation to training
The public journey begins with an evaluation. That starting point helps identify the athlete's current skill level and shapes a personalized recommendation for hitting, fielding, or pitching development. Parents receive a clearer path instead of having to choose a lesson type without context.
How the team works today
Private instruction is supported by CTS Membership, which publicly includes homework-app access, instructor notes, player and family devotionals, merchandise benefits, and recruiting-profile benefits for older athletes. The membership layer gives families a continuing connection to the curriculum between appointments.
The result
Families have a clearer route from evaluation to training and membership access. Scheduling, payment, athlete access, and family communication can stay connected while Beyond The Fence preserves its own curriculum and coaching approach.
Coach in action
Inside Beyond The Fence
A closer look at the coaching, athlete development, and training environment behind the story.
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Ready when you are
Turn the first evaluation into a clear development path.
Connect curriculum explanation, evaluation sign-up, private training, membership, athlete access, and family communication.
