The operating challenge
A trial is only
the first step.
The challengeKeep the next step clear
- Niko was handling new-athlete inquiries himself while coaching a growing training program.
- Families needed the right workout, the right location, and a clear way to book after purchasing a trial.
- After the session, Niko still needed to help each family decide whether a membership was the right fit.
With CoachIQConnect the training journey
- A trial product and purchase-triggered follow-up connect registration to scheduling instructions.
- Recurring membership options and separate training calendars support ongoing visits.
- The OEB app brings booking, training resources, announcements, and direct messages into the same branded home.