At Riptide Baseball Academy in Durham, North Carolina, a family might come for a private lesson, an off-season clinic, or a travel-ball season. Corey Gross uses CoachIQ to manage those different paths, with lesson credits, coach-specific booking, and registration offers connected to Riptide’s website.
Riptide combines individual instruction, outdoor clinics, and travel baseball across age groups.
Families need to know which coach, skill, duration, and registration option fits their athlete.
Corey and his coaches also manage team schedules and the details families need before they arrive.
With CoachIQ
A path for each type of training
Families can buy a lesson credit or a pack, then choose a coach and a 30- or 60-minute lesson.
Clinic pages separate sessions by skill and age, with booking links into Riptide’s CoachIQ portal.
Riptide also has team registration products, including one-time payments and selected installment options.
How Riptide uses CoachIQ
From the first lesson to the next training opportunity.
Follow the choices a family makes as an athlete trains with Riptide.
01
Choose a lesson or a credit pack
A family can pay for a private lesson or buy credits for future visits. Riptide offers a single lesson credit and packs of 4, 8, 12, 16, or 20. One credit covers 30 minutes; a 60-minute lesson uses two. Families do not need a recurring membership to book private training.
02
Match the coach to the athlete
The training page helps families compare coaches by skill, lesson length, and available days. They then choose the lesson and time. Corey’s 60-minute catching session, for example, is configured for one athlete, with payment or two lesson credits and a booking window up to two weeks ahead.
03
Keep clinics and team registration distinct
An athlete can also join a clinic matched to age and skill, or register for a travel-ball season. Riptide’s current setup includes 90-minute outdoor clinics, age-group team registration products, and selected team payment plans. Each offer has its own purchase or booking path rather than treating every activity as the same lesson.
Inside Riptide
Coaching on the field. Planning behind the scenes.
Instruction on Riptide’s outdoor field, and its travel baseball team.
The coach’s side
One business. Several ways to train.
Behind those family-facing choices, Corey helps coaches manage their calendars, books lessons from the admin side, and uses announcements to share team details. By October, he was also creating new arm-care and strengthening offers and working through how families would register for them.
For another facility owner, Riptide is a concrete example of running several kinds of training through CoachIQ. The useful detail is how the offers stay distinct: lesson credits for repeat visits, coach-specific booking for individual work, and separate registration paths for clinics and teams.